Carbelle Chair Covers and Accessories

Frequently Asked Questions 

Can I book in advance for 2010/2011?
Yes, we are taking bookings for 2011 already!

Is there a minimum number of chair covers I must hire?
No, each event is unique therefore we do not require a minimum order.

How are your prices so competitive?
Getting married is an expensive business and we strongly believe in offering value for money! Recommendation is the best kind of advertising so hopefully you will tell your friends and family about our excellent products/quality and prices!

I’m not sure exactly how many chair covers that I’ll need – can I change the amount I
require after I have booked?

Yes, you can make changes up to one week prior to delivery as we understand that numbers can change. We do not mind amending the invoice as many times as necessary.

What if you do not have the colour organza to match my colour scheme?
If we do not stock the colour that you require we can order it in from our suppliers and make your sashes at no extra cost.

What area’s do you cover?
Newcastle upon Tyne, North Tyneside, Co Durham and Northumberland.

How will I know if the covers fit the chairs at my venue?
We have a list of venues our covers fit, but don’t worry if we have not dressed your venue before we will contact them directly to try our covers on their chairs.

What happens if the covers do not fit my venue chairs?
As we make all of our products in house we can make bespoke covers to fit your venue chairs at no additional cost.

How do I book?
Complete the enquiry form and send it to us, we will check if we have your date available, alternatively send us an Email with your requirements. We will contact you with a detailed quotation and to confirm whether we have your date available.

Do I need to pay a deposit and if so how do I pay it?
We require a £50.00 deposit or 25% of the total balance depending upon the size of your order to secure your date. Cheques should be made payable to Carbelle Chair Covers.

Can I see your products before I book?
Yes we are happy for you to call to see us or alternatively we can arrange a consultation to show you our products.

When will the covers be delivered and picked up?
We liaise directly with your venue to arrange delivery/collection.

When do I need to pay the full balance? 
4weeks prior to your event.

Do I need to pay a damage or loss deposit?
Yes unfortunately we do request a deposit against loss or irreparable damage. However, we will endeavour to return this within 14 days after your event on the safe return of the products on hire. Please see our terms and conditions for details.

If you have further questions please drop us an Email to contact@carbellechaircovers.co.uk
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